Thursday, January 18, 2007

Different is not the Same

After writing about the changes to the OAK ILS RWY 27R, an approach I fly frequently, I started to apply my Jepp updates this morning. After getting all the new charts inserted in the binder, I turned to retrieve the new ILS 27R chart. I like to keep frequently used charts in plastic protectors and store them in my kneeboard. So imagine my surprise when I found this chart had the same date and version as the old one.

With very little time before I had to be on the road to the airport, I visited Jeppesen's web site to get a customer support phone number. They don't make it easy, but eventually I found the correct number. I dialed it and sat on hold for a few minutes. Then I decided to see if there was an email address. I finally found it and sent a message asking why this particular approach plate seemed to be the old version. After teaching a G1000 checkout flight, I came back to find an email message from Jepp.
Hello John,

The NACO chart is incorrect due to the procedure changes being postponed by the FAA and NACO not receiving notification of the postponement.

An FDC NOTAM is being written at this moment. The KOAK ILS or LOC/DME Rwy 27R is NA at this time.

I thank you for writing as your attention to this lead us to investigate and as a result the FAA is responding quickly.

We also thank you for using our products.

And over my morning espresso, I read a Reuters article entitled Boeing says new 747 interior frees travelers to fly that included this statement:
"We discovered that today people in many cases just like to numb themselves to the experience (of flying)," said Klaus Brauer, Boeing's director of passenger satisfaction and revenue at a demonstration of the plane's new interior.

"We are trying to get deeper than things people can articulate."


Whatever that means ...

Lastly, I finally got time to view the old, government training film on flying the F4U Corsair that I had first read about over at Land and Hold Short. Check it out!

6 comments:

Colin Summers said...

Linbergh said that in his later years as a consultant he flew as a passenger and that the joy of flight was so muted as a passenger in the newer planes that he didn't feel like he was flying.

I was always mystified that he didn't fly more after the war.

Greybeard said...

Neat Corsair video John... thanks.
Now, the stupid question:
Supercharger High, Medium, or Low, depending on altitude and throttle setting, to avoid blowin' the jugs off the thing.
Cowl flaps, dive brakes... on and on.
When chasing a Zero or an Oscar from 20,000' down to the whitecaps, what did your Corsair Ace do with all those controls?
With so many things to tend to, they'd have made good helicopter pilots!

Mike said...

I really enjoyed the Corsair training video too.

When I was a kid, I was enamored with WWII aircraft and the Vaught F4U was my favorite.

It was really sad about 10 years ago when one crashed while it was racing at the Cox Airshow Spectacular at Williams Gateway. It was racing in the unlimited class against Rare Bear, Streega and others. I don't remember the cause, but the pilot bailed to safety.

If you're interested in the story, here it is.

Aviatrix said...

"We are trying to get deeper than things people can articulate."

People when asked about what they liked or disliked about a flight can articulate (i.e. 'say') that the food was gooey, or the seat was comfortable or the FA was helpful, but they don't realize perhaps that the choice of colours in the interior made them feel calmer, or some other psychological effect.

The manufacturer is trying to determine how to increase revenue through the psychology of design--kind of like the way fast food restaurants use orange heavily. Apprarently orange makes you hungry but restless. So you order lots of food, but then leave after you've eaten it, freeing up the space for more customers.

So they are trying to come up with a clour that makes people sit calmly with their damned seatbelts on?

John said...

There was an interesting program on "Nova" about this sort of approach, though as I recall it centered more on designing a marketing program than on the design of a physical product.

I think most pilots would agree that the only way to "experience" flying is to have an uninterrupted, foward-looking view of the horizon. So to me, the talk of special colors and shapes is just a bunch of fluff designed to sell a product.

Personally, what I want in my experience as a passenger on an airline doesn't have much to do with colors or shapes that trigger things in my unconscious or reptilian brain. I only desire a reasonable amount of physical space, the opportunity to use a restroom on longer flights, an occasional drink of water, and a cabin crew that isn't surly or rude.

But that's just me being my usual, reductionist self ...

Rob Mark said...

"Linbergh said that in his later years as a consultant he flew as a passenger and that the joy of flight was so muted as a passenger in the newer planes that he didn't feel like he was flying."

It's never the same in the back as it up front.

In fact, there is no greater corporate pilot Hell than someone in a security check telling you your hair gel is a threat to the nation or that your flight is now five hours late and you must just sit and wait like "everyone else."